Q:  Can I get some general printing prices?
A:  Yes. View some print prices on our home page.

Q:  Do I have to provide  final content before I give it to you?
A:  Yes. Text must be provided in a finished form. Not work in progress.

Example 1: If we design a newsletter for you, then you decide to change the content, that will be billed on an hourly rate in addition to your estimate.

Example 2: If we design a website for you, then you decide to change all the button titles in your navigation bar, that will be billed on an hourly rate in addition to your estimate.

Q:  Can you write  copy and edit it?
A:  No. we are not editors or proofreaders. Content must be provided already edited. We will not be responsible for spelling or grammar mistakes.

Q:  Once I get a logo created, will you provide me with unlimited versions for all our business needs?
A:  No. Your logo will come on a CD as a JPG, EPS and PSD, which covers all needs of all types of printers and manufacturers. If you need additional versions that vary in any way from the original design it will be billed on an additional hourly basis.

Q:  Are illustrations included with my website?
A:  No. prices for illustrations are extra.

Q:  Are stock images included with my website?
A:  We do our best to find you free images for your website. But if you need a specific type of photo we can help you find an affordable option.

Q:  If you quoted me a price last year, is your offer still good this year?
A:  No. we reserve the right to change prices at any time

Q:  If I have a website that needs to be "re-designed" but not built from the ground up, will you give me a project discount.
A:  Yes. absolutely.

Q:  If I approve a final proof then place an order for business cards, then I don't like it for personal reason, will you redo my business cards for free?
A:  No. You are responsible for the final choice you approved.

Q:  Can you guarantee the color of my business cards?
A:  No and Yes. All computer monitors are different and slight color changes come with the territory when viewing internet proofs.  If you personally select a Pantone color from our in-house swatch book you will get the exact color.  Guaranteed

Q:  Will you do rush order?
A:  Yes. Rush orders are extra.

Q:  Can I request some paper samples?
A:  Yes. fill out the form here click on the "Other" Box and let us know you want paper samples.

Strongvine Policies

Strongvine Property Rights.  All design work for the project remain the designer's property whether or not the project is executed. If the client chooses to terminate the website, Strongvine reserves the right to retain both printed and online samples for promotional use.
 
Final Artwork Approval.  Clients will proofread and approve all final content before the production process begins. The Client?s signature shall be conclusive as to the approval of all design prior to their release for printing. Strongvine does not offer proofreading or editing. No refunds or reprints are given after final approved design has gone to the production process.
 
Strongvine Rights.  Other than for the promotional use, all services provided by Strongvine under this agreement shall be for the use of the clients. Designs may not be used for other promotional materials without Strongvine's writen permission.

Ownership.  All drawings, artwork, and other presentation materials remain the property of the Strongvine. The Client shall be entitled to temporary possession of such materials only for the purpose of reproduction after which all materials shall be returned to Strongvine.

All preliminary concepts and presentations produced by the Strongvine remain the property of the Strongvine and may not be used by the Client without written permission. Artwork or concepts may not be given to other artists to alter, reproduce or post on the web in any way without permission of Strongvine.

Credit.  Strongvine shall have the right to include a credit line with live link to our website on any website developed by Strongvine at the very bottom of each page or in any publication of the design by the client.

Liability of Designer.  Strongvine shall take reasonable precautions to safeguard original or other materials provided by the all client. Strongvine shall, however, not be liable for any damage to, or loss of any material provided by the all clients, including artwork, photographs, or manuscripts. Although Strongvine may recommend that the client utilize the services of various trades people, Strongvine shall have no liability for payment to these trades people, nor shall Strongvine have liability as a result of any services or product or materials by said trades people.

Payment of Fees.   Fees are due and payable on the following schedule: 50% deposit, 50% upon completion of project.
 
Search Engines. Strongvine will not submit your new static or dynamic website to the top search engines. We are not responsible for your search engine rankings, or marketing of any kind.

Termination.  Either party may terminate this agreement upon written notice to the other as specified below. Upon termination Strongvine may retain any initial payment and the client shall pay Strongvine for all hours expended on the Project, up to the date of termination, at Strongvines standard rates together with all other amounts due hereunder.

Refunds.  Once a project has been created in full according to the agreed upon contract, no refunds are given after design has been approved. Refunds for shipping are not given.

Strongvine Maintenance Fees. After completion of a website, maintenance is billed at an hourly rate of $45 and billed at the first of each month in most cases. 

Strongvines Portfolio. After we have placed your new website in our portfolio, we will provide a link to your site upon your request.